Becoming a business owner means assuming a number of responsibilities. Some of these were probably not something you thought about until you opened your doors and realized there was a need for action.
In some cases, business owners are at a loss of what to do. They may not have the resources, manpower, or time to take care of these things. For example, if you’re struggling with keeping your commercial space clean, you might feel a bit overwhelmed.
Fortunately, there are commercial cleaning services that specialize in the exact area where you need help. The only question is, how do you find the best commercial cleaning service for your needs?
This is exactly what we’re here to talk about. Keep reading for everything you need to know about finding and hiring a commercial cleaning company.
A Good Reputation in the Community
First, in the business world, reputation is everything. Since you’re a small business owner, we’re probably not telling you anything you didn’t already know. In the same way that you work hard to become a credible business, you should expect the same from the commercial cleaning service you hire.
To find a reputable cleaning company, look at their customer reviews online to find out what other business owners have to say about their services. Are most business owners happy with the services provided by the cleaning company? Do you see any recurring customer complaints?
You can never please everyone, but a credible commercial cleaning company should have a long list of positive reviews and testimonials. Just as importantly, they should demonstrate grace and kindness when responding to negative reviews (if there are any).
A Wide Variety of Services
When searching for “commercial cleaning service near me,” make sure the company you’re interested in offers the services you need for your business. Do they offer all-in-one service packages?
For example, at Mega Service Solutions, we offer one-time cleanings, deep cleanings, recurring services, and emergency cleaning services. Furthermore, our cleaning services include everything from general office cleaning to pressure washing and construction cleanup. In other words, if you need it cleaned, we can handle it.
Commercial Cleaning Experience
While it’s important to give up-and-coming businesses a chance to build a reputation and prove their worth in the industry, you might feel more comfortable hiring a commercial cleaning service that has a little more experience. More experience typically comes with better, more efficient services.
That’s because a commercial cleaning company that’s been around for a while knows the ins and outs of the trade. For example, we’ve spent over 30 years learning everything we can about the commercial cleaning industry. We know what products and cleaning methods work best for our unique clients.
The best commercial cleaning service will be made up of top-shelf employees. Mega Service Solutions is a family business built on family values. As such, we take great pride in both the services we offer and the employees we hire, train, and welcome into our family.
We know the importance of quality services and spend time developing every one of our employees so they can deliver the fantastic results our customers have come to expect. We also do thorough background checks on all of our employees to ensure we’re leaving your business with competent, trustworthy hands.
Licensing and Insurance
The services you hire to clean your building should be a legitimate commercial cleaning company. They need to be properly licensed through the state to clean commercial buildings.
Just as importantly, they need to carry adequate insurance to protect both you and their employees. This means investing in professional liability insurance, which will protect your financial interests. If something is accidentally damaged by the cleaning crew, this policy will reimburse you for repairing or replacing the item.
Additionally, while cleaning jobs aren’t inherently dangerous, accidents and injuries do happen. Therefore, the commercial cleaning service should provide its employees with workers’ compensation insurance. This policy will provide financial assistance to injured employees.
A Customer Satisfaction Guarantee
As a business owner, you know the importance of standing behind your products or services. You must give your customers a promise of quality. The commercial cleaning company you hire should extend the same courtesy.
They should provide a customer guarantee in their contract that ensures your satisfaction with their cleaning services each and every time they visit your building. Furthermore, they need to outline their policy on customer complaints and other issues.
What will they do if you aren’t happy with the results of their cleaning? What happens if the company fails to show up on a scheduled cleaning day? How will the commercial cleaning service make up for mistakes on their end?
For some business owners, finding a cleaning company that implements environmental consciousness is imperative. If you fit this description, it will please you to know that Mega Service Solutions has invested in GREEN cleaning techniques. We avoid using toxic and chemically reactive cleaning products.
We use eco-friendly products that are sustainable, bio-degradable, and environmentally responsible. We care about your health and safety, as well as that of your employees, customers, and clients.
Finally, let’s talk about pricing. We know how important it is for you to make fiscally responsible decisions for your business. After all, what’s the point of having a clean building if your cleaning services are cutting too deeply into your bottom line?
We make it our mission to provide affordable commercial cleaning services for small businesses of all sizes. However, we don’t let our competitive pricing model impact the quality of our services. We believe that affordability and quality should go hand-in-hand, rather than remaining mutually exclusive.
Looking for a Competent and Reliable Commercial Cleaning Service?
If you’re looking for a commercial cleaning service you can count on to provide you with competitive pricing and quality services, you’re in the right place. Contact us today to talk about our cleaning services and how they can improve your business.
We’ll work with you to figure out the best cleaning plan and provide you with a free quote for our services. Feel free to ask questions or address any concerns. We look forward to hearing from you.